Advertised:15-4-13 | Closing Date:15-5-13

PT AIG Insurance Indonesia

AIG is the world’s largest insurance organization, serving more than 88 million customers in over 130 countries and jurisdictions around the world.
PT AIG Insurance Indonesia (AIG Indonesia) was officially established in 1970 in the name of PT Asuransi AIU Indonesia. AIG Indonesia is the subsidiary of AIG Inc. In the past 40 years, AIG Indonesia has expanded its presence in Indonesia providing distinctive insurance products, services and innovative risk management solutions. AIG Indonesia provides policies for personal accidents, travel accidents, automobile, property, marine and Finance/financial liability coverage to both corporate and individual customers.

A&H Claims Examiner
Jakarta Raya


  • Examine Technical claim for A&H & Travel claims (Investigate, verify and analyze data of claims to ensure that claims are valid and payment are made according to policy provisions, in accordance with company practices and procedures)
  • Correspondence with customer, agent, brokers and travel agent
  • Maintain contact with third party such as hospital, providers
  • Manage claim status (outstanding, close file ratio)
  • Maintain relationship with business partner (meeting with product owners)
  • Process claims within designated authority level;
  • Supervise the team members
  • Prepare report
  • Establish standard service
  • Other duties as assigned


  • Minimum 5 to 7 years of A&H & Travel claims experience;
  • Excellent knowledge of systems and PC applications (Windows, Outlook, MSWord, Excel and database administration);
  • Excellent communication skills (both written & oral) and interpersonal skills to effectively deal with other team members and clients;
  • Superior customer service skills;
  • Strong analytical, planning and organization skills;
  • Proven ability to work independently, perform well under pressure, regularly meet strict deadlines in a fast paced environment and effectively handle multiple priorities;
  • Demonstrates initiative, dependability and accountability for high quality result;
  • Quick to learn and adapt.
  • Able to work in a team 

We offer a competitive remuneration package with consists of salary and other fringe benefits.
You may submit your application with a detailed resume to our Recruitment address:
or send to us at:
Human Resources Department
PT AIG Insurance Indonesia
Indonesia Stock Exchange Building Tower 2, Floor 3A
Jl. Jend. Sudirman Kav. 52-53, Jakarta 12190
Additional information about AIG can be found at | YouTube: | Twitter: @AIG_LatestNews | LinkedIn:
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