Advertised:30-01-12 | Closing Date:29-02-12

Dell Inc. listens to customers and delivers innovative technology and services they trust and value. Uniquely enabled by its direct business model, Dell sells more systems globally than any computer company, placing it No. 34 on the Fortune 500. Dell's climb to market leadership is the result of a persistent focus on delivering the best possible customer experience by directly selling standards-based computing products and services. Revenue for the last four quarters totaled $58.2 billion and the company employs approximately 90,400 team members around the globe.

Dell was founded in 1984 by Michael Dell, the longest-tenured executive to lead a company in the computer industry. The company is based on a simple concept: by selling computer systems directly to customers, Dell could best understand their needs and efficiently provide the most effective computing solutions to meet those needs. This direct business model eliminates retailers that add unnecessary time and cost, or can diminish Dell's understanding of customer expectations. The direct model allows the company to build every system to order and offer customers powerful, richly configured systems at competitive prices. Dell also introduces the latest relevant technology much more quickly than companies with slow-moving, indirect distribution channels.

Services Technical Consulting Consultant (120001CP)
Jakarta Raya

Responsibilities:

The Dell Technical Consultant is a locally based systems expert that is a critical part of Dell's Global Infrastructure Consulting Services team. The DELL Technical Consultant will be deployed regionally within South Asia on a need-to basis. This is a home-based/remote position requiring up to 20% travel. The Technical Consultant resides at the customer site during project implementation. The DELL technical consultant will take a consultative approach to develop, present and explain the value of proposed infrastructure solutions to customers. He/She will act as a deployment consultant to field technicians and customers. This role involves 70% delivery. This person must be able to build and maintain a network of technical resources within DELL and across functionalities to allow for higher productivity and increased business for Dell Global Infrastructure Consulting Services.

General Summary:
  • Lead small to large-scale Microsoft projects. Evaluate customer requirements and constraints to develop an optimal design.
  • Conduct hands-on, tool-based assessments and design future environments following Microsoft best practices.
  • Hands-on delivery of production deployment, migration and/or upgrades of Microsoft technologies. Be able to document designs, configurations, user acceptance tests, and project results. Provide knowledge transfer to customer technical and management staff.
Principal Duties and Responsibilities:
  • Requires advanced domain expertise, capable of both designing at the high level and actually deploying complex solutions.
  • The consultant should display an excellent understanding of underlying Microsoft technologies and their deployment requirements/constraints.
  • The consultant should be able to nearly always resolve engagement requirements without having to escalate to additional resources.
  • The consultant displays superior business acumen to win customer deals and superb communication skills.
  • Individual has a rare mix of advanced technology and practical, operational acumen.

Requirements:

We're looking for a candidates with the following skills:
  • Strong communications skills - ability to clearly articulate and communicate complex ideas and solutions with sales teams, project managers, customer management and technical staff
  • Able to present to and connect to all levels of client organization.
  • Superb writing skills - able to provide concise and structured recommendations for solutions as well as explain key solutions in depth
  • Discuss and present key Microsoft technologies, understand their features, components and the complexities of upgrading and migration from earlier versions
  • Deep technical knowledge – Understand key Microsoft products and be able to comfortably deep dive and divulge about complex topics such as Migration, Upgrade or Coexistence with earlier versions
  • Superior technical hands-on skills – be able to hands-on and quickly assess an environment, troubleshoot and fix problems quickly
  • Excellent planning and deployment skills – be able to quickly deploy a new implementation and deliver results
  • Technical knowledge of Microsoft technologies
  • Exchange 2010 and Exchange 2007
  • OCS 2007 R2
  • Windows 2008 Hyper-V
  • Active Directory
  • System Center Operations Manager (SCOM)
  • System Center Configuration Manager (SCCM)
  • Knowledge of Microsoft BDD, MDT, & Windows 7 deployment technologies
  • Client virtualization technologies - Working knowledge of Microsoft Virtualization Suite
  • A working knowledge of networking, including routers, switches, subnets, V-LANs, NAP, Ethernet, Wireless, DHCP, DNS, and WINS
  • Working knowledge of imaging technologies
  • Working knowledge of security technologies including ISA Server and Forefront Security Products
  • MCITP certification beneficial
  • General Dell Technical Consultant Prerequisites
  • Candidate will work in a highly decentralized and customer facing environment
  • An experienced consulting architect with skills in Microsoft Windows 2003/2008, Active Directory design, and Exchange 2007/2010. Emphasis will be placed on Windows, Exchange and OCS migration expertise and skills in migrating from "foreign" systems and/or previous versions.
  • Candidate must have demonstrated knowledge and proven track record of migrations using both native Microsoft tools as well as third-party products to conduct migrations/coexistence.
  • Experience in Microsoft Systems Center (SCOM,SCCM and DPM) would be beneficial
  • Experience with Security, Terminal Services/Citrix, Dell|EMC Clariion storage, VMWare, Oracle, SQL, Sharepoint, Linux, Novell, Cisco products would be considered a plus
  • DELL PowerEdge Servers (or equivalent) experience and DELL certification (or equivalent) is preferred.
  • Hired candidate will perform a wide variety of technical and administrative duties in overall enterprise solution assessment, design, validation, development, delivery and sales
Education and Experience
  • 6+ years experience with Masters Degree
  • 8+ years experience with Bachelors Degree.
  • 12+ years experience with High School Diploma or equivalent
  • MCP/MCITp



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